Contact Centre
As our partner, you can benefit from tango's extensive experience in providing customer support across a variety of fast-moving industries, across 4 continents.
What do we offer?
Competent
Comprehensive knowledge in the provision of consumer care for mobile billing, FMCG, and healthcare industries
Around-the-clock
A 24x7x365 network operations helpdesk to watch over your critical resources
Professional
Excellence in complaint handling, campaign logistics, escalation management, online shop support, member card management
Tailored
Individual, tailor-made projects include: data cleansing, performance-based sales campaigns, event logistics, RSVP-handling and follow-up, conference coordination
Industries & applications
Mobile billing, FMCG (fast-moving consumer goods), travel industry, healthcare.
Helpdesk, product info, virtual office, competition / event logistics, market research, database cleansing, booking desk.
Channels
Telephone (inbound & outbound), email, fax, SMS, live chat, IVR, voicemail.
Long-term or project-based
While we have built our reputation on long-term commitment to our clients, there is plenty we can do for you when it comes to short or medium-term projects.
Our skills & experience
Customer support
Product information, technical support, call management, traffic reports, competition logistics, refund & escalation management, online shop support, member card management
Outbound projects
Tailor-made for our existing clients: database cleansing, telemarketing, user profiling, data collection, result reports for further processing
Event logistics
Invitations, RSVP-handling, follow-up, conference coordination
One-stop-shop
Translations, transcriptions, voiceover and subtitling.
All available in-house!
Our clients
Our languages:
German / Deutsch

Spanish / español

Italian / italiano

Portuguese / português

French / français

Croatian / hrvatski

Dutch / Nederlands

English

Join tango's international team
If you are interested in joining tango's international team, please send us your CV and letter of motivation (in English)!